Frequently Asked Questions

Do you offer custom canopy toolkits and tents?

Yes. As a local manufacturer, we design and build our own canopy toolkits and tents, allowing for short lead times and competitive pricing.
For more information, please contact us at info@tjcamper.com.au 

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Do you offer fitting services?

Yes, we offer same-day installation at our TJC factory. Pricing varies depending on your setup, typically ranging from $100 to $1,000.

Prefer to DIY? No worries. Our products are designed for straightforward fitment and come with easy-to-follow instructions.

Before fitting the canopy, remove the factory headboard crossbars from the ute tray.

 

Do you offer roof rack and tent swapping services?

Yes. We offer roof rack and rooftop tent swapping services at our TJC factory.
All swaps are by appointment only. To book, please contact us at info@tjcamper.com.au  Our team will confirm availability and provide a quote prior to your appointment.

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I’m local — can I come in to view the products and arrange pickup?

Yes Definitely, our address is: 51 Willow Ave, Springvale VIC 3171

How long does it take to pick up a customised toolbox?

Customised toolboxes typically take around 6 weeks to be completed.
In-stock and ready-made items are dispatched within 3 business days, or you may choose to collect them in person.

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Can I return the item if I decide I don’t like it after purchase?

Yes, if it meets our returns policy, we’ll refund you within 3 business days of receiving the goods.

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​Questions? Get in touch with us via email

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